What
is the Android operating system (OS)?
Android
is an OS created by Google for use on mobile devices, such as smartphones and
tablets. It’s an OS that’s available on devices made by a variety of
manufacturers, giving you more choices of device style and pricing. Also, with
the Android OS, you can customize your device in many ways.
How
can I find out which Android OS version is on my device?
The
steps to find the current OS version vary by device. Below are general instructions
that work for most Android devices. For detailed instructions about a specific
device, please check the User Guide.
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To
find out which Android OS is on your device:
- Open your device’s Settings.
- Tap About Phone or About Device.
- Tap Android Version to display your version information.
How
do I update my device to the latest version of the Android OS?
Device
models receive software updates at different times. Typically, you’ll receive a
notification on your device, letting you know there’s an update available.
Is
there a cost to update my Android OS?
No,
updating your Android OS is free. You won’t be charged for the update or for
the data usage to receive the update.
What
is an OS update?
To
get the best performance and features from your Android smartphone or tablet,
you should make sure you're always running the very latest software available
for it, not just in terms of apps but also the Android operating system.
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Do
I need a Gmail account to use an Android device?
No,
you don’t. However, it’s highly recommended because many of the services
require you to sign in with a Gmail account to use them. For example, you won’t
be able to access Google Play to download apps.
You
can set up a free Gmail account online or from your device.
What
is Google Play?
Google
Play is the Android storefront where you can shop for apps, games, music,
videos and books for your Android device. It offers both free and paid apps.
Any items you download from Google Play will also be available on other
compatible Android devices you've connected to your Google account.
Are
Android devices capable of receiving future OTA (Over the Air) software
updates?
Yes,
you can receive OTA software updates on Android devices.
Can
I transfer content, like contacts, pictures and video, from one Android device
to another?
Yes,
using your Google account, you can sync and transfer contacts across multiple
Android devices. You just need to sign in to each device using your same Google
username and password.
You
can also sync media (e.g., pictures, videos, etc.) through Google+ or Verizon
Cloud.
Do
Android devices dedicate a certain amount of memory to apps, widgets, etc?
No,
there‘s not dedicated memory on the device for apps, widgets, etc.
How
many Android apps can I have open at one time?
The
number of simultaneous apps open will vary by device because the Android OS
will stop some idle apps from running. Additionally, it’s recommended that you
close apps you’re not using to conserve your device’s energy and help it run at
its optimal speed.
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Can
I sync my Android device with my corporate email and calendars?
Yes,
you can sync your Android device with your corporate email, contacts and
calendar through Exchange. You can even view your work and personal email
accounts in a single, unified inbox.
Where
can I purchase an Android device?
You
can purchase Android devices online or from any Verizon Wireless store.
If
Google crashes, will there be issues with the Android apps?
No,
Google is a collection of services that run independently from Google Play
apps. Individual Google services, such as Gmail or Google Calendar, might not
receive updates, or you may not be able to access a certain function if a
specific service stops working. For example, if Google Play is impacted, you
may not be able to access the Google Play Store on your device.
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Regards,
IKE
DECK Team.
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